This Terms of Service applies to Tatvika Fragrances, a brand owned and operated by SRT Enterprises, India.
Terms of Service
1. Introduction
Welcome to Tatvika Fragrances (“we”, “our”, “us”). By accessing or using https://tatvikafragrances.com, you agree to be bound by these Terms of Service. If you do not agree, please do not use our website.
These Terms apply to all website visitors, customers, and users of our services.
2. Eligibility
By using this website, you confirm that:
- You are at least 18 years old, OR
- You are accessing under the supervision of a parent/guardian.
3. Product Information
We take utmost care to display accurate product images, descriptions, and pricing. However:
- Actual product colours, packaging or fragrance intensity may differ slightly
- Natural incense products may have minor variations
We reserve the right to modify product details without notice.
4. Pricing & Payments
- All prices listed are in Indian Rupees (INR) and inclusive/exclusive of GST where mentioned
- Prices may change without prior notice
- Orders will be considered confirmed only after successful payment
- We may cancel orders due to pricing errors, stock issues, or suspected fraud
5. Shipping & Delivery
- We ship across India through reputed courier partners
- Estimated delivery timelines will be mentioned during checkout
- Delivery delays due to courier/logistics/unforeseen reasons are beyond our control
More details are available in our Shipping Policy.
6. Returns, Refunds & Replacement
Being a consumable incense product, our return/refund policy is limited and governed strictly by our Return & Refund Policy, available separately on our website.
7. User Responsibilities
By using our website, you agree that you will NOT:
- Use our website for any unlawful activity
- Copy, distribute, sell, or misuse any content
- Attempt to hack, disrupt, or misuse the platform
- Create fake orders, reviews, or fraudulent activity
8. Intellectual Property Rights
All content including text, images, logo, graphics, videos, designs and product information on this website is the property of SRT Enterprises and protected by applicable copyright laws.
You may not use or reproduce any content without written permission.
9. Limitation of Liability
To the fullest extent permitted by law, SRT Enterprises shall not be liable for any:
- indirect, incidental, special, or consequential damages
- damages arising from product misuse, allergies, or negligence
- loss arising from website downtime or delayed deliveries
Users are responsible for ensuring incense products are used safely.
10. Third Party Links
Our website may include third-party links (payment gateways, social media, courier tracking, etc.). We do not control their content or policies and are not responsible for their actions.
11. Privacy Policy
Use of our website is also governed by our Privacy Policy, which explains how we collect and use your personal data.
12. Termination of Access
We may suspend or terminate access to any user who violates our policies or engages in fraudulent activity.
13. Governing Law & Jurisdiction
These Terms are governed by the laws of India. Any disputes shall be subject to jurisdiction of courts located at Chhatrapati Sambhajinagar / Maharashtra.
14. Contact Us
For any queries regarding these Terms, contact us at:
📧 Email: hello@tatvikafragrances.com
📞 WhatsApp: -91 9380982378
🏢 Address: S. No. 8, Agrahara, Bren Northern Lights, Kogilu, Bangalore (KA) - 64.
This website (tatvikafragrances.com) is operated by SRT Enterprises, owner of the brand Tatvika Fragrances.