This Shipping policy applies to Tatvika Fragrances, a brand owned and operated by SRT Enterprises, India.
Shipping Locations
Currently, we ship only within India.
We do not offer international shipping at this time.
Order Processing Time
All orders are processed within 24–48 business hours after order confirmation.
Orders placed on Sundays or public holidays will be processed on the next working day.
Delivery Time
Once dispatched, orders are typically delivered within 4–7 business days, depending on the delivery location and courier service availability.
Delivery timelines may vary for remote or non-serviceable pin codes.
Shipping Charges
- Shipping charges (if applicable) will be clearly displayed at checkout before payment.
- Any applicable shipping fee is calculated based on order value and delivery location.
Order Tracking
After your order is shipped, you will receive a shipping confirmation message/email containing tracking details to monitor the status of your delivery.
Delivery Partners
We work with trusted third-party courier and logistics partners to ensure safe and timely delivery of your orders.
Incorrect Address or Failed Delivery
Please ensure that the shipping address and contact details provided at checkout are accurate.
Tatvika Fragrances will not be responsible for delays or non-delivery caused due to incorrect or incomplete address information provided by the customer.
Delays
While we strive to deliver orders within the estimated timelines, delays may occur due to unforeseen circumstances such as weather conditions, operational issues with courier partners, or regional restrictions.
In such cases, we appreciate your patience and understanding.
Damaged or Missing Items
If you receive a damaged product or if an item is missing from your order, please contact us within 48 hours of delivery with relevant details and images for assistance.
Contact Us
For any shipping-related queries, please reach out to us at:
📧 hello@tatvikafragrances.com
📞 +91-9380982378
🕘 Monday to Saturday: 10:00 AM – 6:00 PM (IST)
Policy Updates
Tatvika Fragrances reserves the right to modify or update this Shipping Policy at any time without prior notice. Any changes will be reflected on this page.